Here is the review of Saltwater Grille from 7 or 8 months ago. I'll go eat there soon to see if service has improved. Looking at this review now, it's not as mean-sounding as I thought it was. I guess 9 months of Stamford Talk has hardened me.
SCOOP: Saltwater Grille is a trendy restaurant on Harbor Drive. It attracts a crowd, but the staff seems irritable.
MY TAKE: I read a surprisingly optimistic blurb about SWG in the weekend section of the Stamford Advocate. I can’t describe SWG in such hopeful terms. Sure, it has harbor views, but it overlooks other people's boats and an office building next door. Yes, there’s a nice patio, but you can only sit on it if you’re eating. That pretty patio also lets the sun set directly in your face.
Stopping by for a drink means being relegated to the narrow, crowded bar: the farthest spot from the water. When we came with friends for happy hour, the bar seats and tables were full. We tried standing in the aisle with the rest of the revelers, but waiters bumped us as they rushed by. We asked to sit at one of the empty indoor tables, but the staff seemed offended. We returned to the bar area, huddled near the tables, and tried not to get run over by the waitresses storming by. That’s the real problem with SWG: the staff is dismissive, bordering on contemptuous.
Later that night, our impatient waiter sneered when we asked, “What do you have on tap?” and “You don’t have mojitos?” A friend who eats there regularly says that it always seems like one waiter is working fifteen tables.
It’s unfortunate that poor service and layout make SWG so unpleasant. The food is expensive, but it's good, and every dish has an interesting twist. Too bad the waiters find your presence so inconvenient.
VERDICT: Don’t go to SWG expecting a relaxed evening or excellent service. If you find the secret to being treated well, let me in on it.
Tuesday, May 13, 2008
Watch Out at Saltwater Grille
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